Education and/or Work Experience Requirements:
? Engineering / MCA / MBA
? SAP Certification is added advantage.
o Should have at least 8 years of SAP ISU-Works Management (WM), EAM and CS experience with 2-3 years in SAP S/4 HANA projects.
o Experience in minimum 1 end-to-end Implementation and 2 support projects.
o Must have knowledge of SAP ACTIVATE implementation methodology.
o Experience in Enhancements using User-Exits / BAPIs
o Experience in Interfaces with SAP and Non-SAP systems and ALE/IDOCs
o Proven knowledge of integration with ISU, Customer management, Device management & FICA
o Good communication and interpersonal skills
o Should be able to work independently with minimal supervision.
o Strong client-facing experience
o Associate should be able to travel based on project requirements.
o SAP functional experience specializing in design and configuration of SAP ISU modules.
o System configuration of WM-Service Orders, Settlement profile, Service Order Billing etc.
o Strong experience in Device Management area and EAM Processes.
o Well-aware of regulated/deregulated market billing scenarios, adjustment reversals, budget billing, out sorts, bill/invoice locks, exceptions, manual billing, collective billing, etc
o Expertise in delivering E2E process of Works Management including the Billing and Non Billing scenarios.
o Expertise in Move-in, Move -Out, Meter Install, Meter Removal, and Meter Replacement process for Service Order completion.
o Deep understanding of TMD, BMD & Billing Master data, BPEM & Print workbench
o Master Data Migration (BMD, TMD, EDM) data between non-SAP to SAP ISU systems using EMIGALL tool.
S/4 HANA SAP ISU Works management and EAM
Customer service CS and ISU DM
ssential Duties and Responsibilities:
? Responsible to participate in blueprint workshops / meetings representing client Business
? Responsible to validate Implementer’s solution v/s Best Industry Solution
? Responsible to Prepare the Functional design document for the custom developments and Interface specification
? Co-ordinate with the technical team and clarify the doubts on the custom functionality
? Responsible to test all the custom development and ensure the requirement is met
? Responsible to plan and execute the Key user Training and User Acceptance testing.
? Responsible to support the cutover activities with focus on O2C processes
? Be willing to work in UAE timings
? Responsible for post-implementation L2 and L3 support including incident, service requests, change requests and problem management
